Use LiveEngage to connect Facebook with your connection center operations.
LiveEngage integrates directly with Facebook, letting your brand tap into the millions of consumers who want to connect on the social platform. This one tool makes it easy for agents to turn conversations on Messenger into connections — with no setup required.
Whether you’re dealing with one message or 100, brands of all sizes can conduct Facebook operations through LiveEngage.
Offer one-on-one customer service to consumers on Facebook Messenger while keeping a record of the conversation.
Stay connected to your customers through a platform they already know and love.